Adams, K., & Cassner, M. (2010). Library services for Great Plains IDEA consortial students. Journal of Library Administration, 50(5-6), 414-424. doi:10.1080/01930826.2010.488584
A November 2009 survey of distance education librarians from the eleven institutions that comprise the multi-state Great Plains Interactive Distance Education Alliance (IDEA) describes how library services and resources are provided to graduate level, online-only consortial students. One issue identified by the authors was that distance librarians were not aware of the IDEA programs offered at their institutions. Another major theme found was that there were fewer distinctions between distance students and campus-based students on the library website, such as all institutions using Ask-a-Librarian services with their distance students but only half the institutions identifying a specific distance education librarian on their websites. D. Skaggs
Coopey, B. M. (2009). Article delivery services at Penn State and partner libraries in the Committee on Institutional Cooperation consortium. Journal of Interlibrary Loan, Document Delivery & Electronic Reserve, 19, 165-174. doi:10.1080/10723030902776261
This article reviews the steps taken at Pennsylvania State University (23 campuses and 100,000 faculty, staff, and students) to consider, then implement, an article delivery service enabling faculty to receive, electronically, free copies of articles from the many campus library in-house print collections. Support and resources needed included hardware, software, staffing, training, documentation, and staff buy-in. Similar procedures for interlibrary loan and electronic reserve scanning already existed, as did the common ILLiad platform. After an Earth and Mineral Science Library article deliverly trial in 2005, in 2007 a task force recommended that the Penn State libraries offer a free article delivery service to all faculty. Using a specially designed request form and promoted by campus press releases, service began in January 2008. That same month, Committee on Institutional Cooperation interlibrary loan directors met to review a survey of their various article delivery services. Statistics clearly showed fewer article requests in CIC libraries that charged for copies. Free article service resulted in more requests and increased interlibrary loan traffic, as faculty were familiar with the ILLiad platform used for the latter service. At Penn State and within the other CIC universities, successful article delivery service increased the visibility of the library. Staff at Penn State now also have access to the service. J. Wood
Fruin, C. (2012). Struggles and solutions for streaming video in the online classroom. American Journal of Distance Education, 26:249-259.
There are challenges to providing streaming video to online classrooms. Federal laws such as the Digital Millennium Copyright Act and infringement lawsuits are discussed as to their impact of streaming video for educational purposes. The author presents thorough analyses of the issues and concludes that barriers to streaming video for online classes will continue to exist. P. Drake
Guillot, L., Stahr, B., & Meeker, B. J. (2010). Nursing faculty collaborate with embedded librarians to serve online graduate students in a consortium setting. Journal of Library & Information Services in Distance Learning, 4(1-2), 53-62. http://dx.doi.org/10.1080/15332901003666951
The authors describe a collaboration between nursing faculty, a distance education librarian, and a health sciences librarian to embed the health sciences librarian using a Blackboard discussion forum in the introductory course taken by all students in this graduate nursing program. The article identifies how the course was selected and the advantages and issues discovered using this embedded-librarian model. D. Skaggs
Radnor, M.C. & Shrauger, K.J. (2012). Ebook resource sharing models: borrow, buy, or rent. Journal of Interlibrary Loan, Document Delivery & Electronic Resources, 22:155-161.
This discussion looks at three models for the sharing of ebooks: borrowing, buying, or renting. Ebooks are different than the traditional interlibrary loan practices of loaning books and providing photocopies because of licensing requirements. Sharing of copyrighted ebooks is restricted by most licensing agreements, and varying platforms create a technical problem for delivery. The buying model has been used at a number of libraries and consortia but with mixed reviews. Renting models meet the immediate need but come with time restrictions and the cost factor. As customer demand is increasing for e-content, it is hoped that license and technical barriers will be resolved. P. Drake
Sekyere, K. (2011). Virtual reference service in academic libraries in West Africa. Journal of Library & Information Services in Distance Learning, 5(1/2), 3-9. doi:10.1080/1533290x.2011.548233
An examination of seventy-nine West African universities’ library websites was undertaken to determine the types of virtual reference service provided. Only one university provided chat reference, and fewer than half provided email reference; the majority of the libraries provided virtual reference through phone, fax or mail only. Additional background information on the state of information technology and higher education in Africa is provided. D. Skaggs